Higher Education

LumenData understands that effective constituent data management is critical for a number of activities such as Student Recruitment, Alumni Fund Raisers and Data Privacy. It is also necessary for minimizing exposure to security vulnerabilities and breach of regulatory mandates. Unfortunately until now, solutions in this space - typically custom-built systems - have been largely ineffective. In order to help customers address these challenges, Oracle and LumenData have teamed to create an HE-specific solution, called the Oracle Higher Education Constituent Hub.

LumenData is the only services firm that offers configuration and implementation services around the Oracle Higher Education Constituent Hub.

Key Challenges

According to a recent survey by the Higher Education User Group (HEUG), higher education institutions face a number of challenges around constituent data management:

Fragmentation of constituent data across multiple systems (e.g. HRMS, CRM, ERP, BI, student administration and identity management)
Duplicate, inaccurate constituent data scattered all over campus systems
Legacy and/or proprietary applications with closed interfaces
Lack of upgradeable, scalable data management tools (e.g. custom registry hubs)

This results in a number of pain points, such as:

Missed Recruitment
Inefficient Fund raising
Reduced enrollment in Continuing Ed / Exec Ed programs
Student Retention issues
Campus Safety Risks
Inefficient Business Operations
Increased Staff Effort, and
Increased Technology Costs

LumenData can help you address these challenges with our unique HECH-based offering. Click here to find out more.

LumenData is committed to implementing solutions in phased manner with quick, measurable wins, and to transferring the requisite knowledge to your IT teams to enable your longer term self sufficiency. Contact us to learn how LumenData help you with your constituent data management needs.